general

Basic Guarantee In the case of a right to a guarantee without a surcharge, you will be refunded the amount that corresponds to the price paid on the day of purchase for non-flown flights. Guarantee PLUS In case of the right to fulfill the Guarantee PLUS with a surcharge of 4,00 EUR per passenger, we will take care of you completely and arrange a trip to the final destination as soon as possible at our expenses
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Do you enjoy reading good stories? Try our business and transport terms and conditions. Non-refundable tickets booked online The cancellation fee for Web Shop Fly a.s. is CZK 490. Customer charges are refunded to the client after deduction of the Web Shop Fly Cancellation Fee and Refund Processing Fee. Refundable tickets booked online Cancellation of a tariff according to the conditions of a particular ticket. The Cancellation Fee for Web Shop Fly, a.
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Our Management Team CEO Vítek Vítek is a manager with international experience in the field of tourism, banking and telecommunications and customer service “Shared services”. Experience in these fields helps him to prepare innovative solutions for clients, significantly simplifying the orientation in tourism services, airline tickets and travel enjoyments. Vítek speaks fluently in Czech, English and Russian. COO Petr Petr is a result oriented manager, with over 10 years of experience in leading management.
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Book a Flight How can I check that my ticket is booked? Upon completion of your booking, the confirmation email will arrive within 2 hours at the latest. That is why you need to fill in your actual email address when booking the ticket. I still have not received a confirmation email. Is my ticket booked? Check the spam and bulk folder in your email. If you can not find it there, contact our customer support immediately by chat or phone.
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Introduction WEB SHOP FLY as is an IATA certified and accredited Czech travel agency with branches in Slovakia. In your work on preparing your tickets, we process your personal information - that is, information that can be directly or indirectly linked to a particular person, eg with you. Because there is a theoretical possibility that, for example, state authorities such as the court or the police could order us to link our data with others, which could eventually lead to the disclosure of your name, etc.
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This WEB SHOP FLY website uses cookies to ensure the best possible experience when visiting our website, by personalizing content and ads, providing social media features, analyzing traffic, and remembering login information, which does not need to be repeated. We share the information how you use our site with our partners for social media, advertisement, and analysis. Partners can combine this information with other information you have provided or which they obtained as a result of you using their services.
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